Product offered on Ecommerce store will be tendered to shipping company within 24-72 hours after receipt of paid order.
Shipping is processed daily Monday through Friday with the following exceptions:
- New Year’s Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving and Day after Thanksgiving
- Christmas Eve
- Christmas Day
- New Year’s Eve
Upon shipment, an email with shipping information will be provided to the email address which accompanied order.
Thirty-Day Return Policy
Unused Product must be returned within 30 days from the date of purchase (invoice date) to the Arthur Products Co.
Returns for refunds are accepted under the following conditions:
- Unused Product Return is shipped within 30 days of invoice date
- Returned product is in unused condition with all included items and packaging
- Customer has Contacted Us and received an RMA number prior to shipping
- Product is repackaged properly for damage free shipping
- A 15% restocking fee will be charged on all returns
- Customer will pay all freight charges incurred for shipping the order to and shipping the order back on all return items